About us
We bring AI to the front line of customer support.
Brazebee is for support teams that do not want to scale the ticket mountain by hiring more people. We put an AI agent on top of your existing support tool that resolves tickets from start to finish.
What we believe:
- Support is an experience, not just a cost centre
- The best answer already lives in your knowledge and your data
- AI handles the routine, people handle what needs judgement
- Runs on the tool you already have, no migration
Built with support teams that resolve real tickets every day.
What we are building:
- A Ticket Agent that works on your helpdesk
- Assist and Knowledge Agents that strengthen your team
- Escalation, Guidelines, Memory and Tools included
Support that actually resolves tickets.
Shorter wait times, less routine work for your team, and the tricky cases finally get the attention they need.