Pay for outcomes, not seats.
Insights
The AI classifies every ticket, scores sentiment and shows topic and volume trends. Pure analysis, no replies. You only pay once the AI drafts or resolves.
£0
free forever
Resolution
The AI answers and resolves the request end to end, with no human writing a message.
£0.45
per resolved ticket
Assist
The AI researches and drafts the reply, your team reviews and sends.
£0.25
per prepared ticket
Analysis is free forever. You only pay for action: when the AI drafts a reply or resolves a ticket.
Each ticket is charged at most once per work type, no matter how many messages, searches or actions it takes. A monthly minimum of £85 applies.
Never pay when the AI cannot help.
If an agent cannot answer, cannot complete an action, or the customer wants a human at any point, there is no charge. You only pay for real outcomes.
Included in every plan:
- Ticket Agent, Assist Agent and Knowledge Agent
- On every channel: email, chat, Slack, Teams, WhatsApp
- Escalation to humans with the research already done
- Guidelines, Memory and Tools included
- EU-hosted, GDPR-compliant, SOC 2 Type II
- Unlimited users, no seat fees, on every plan