The secure support platform
Built to protect you and your customer data.
Security means ruling out every threat to your data while it sits in Brazebee or is being worked on. Our approach is continuous: protocols rather than one-off safeguards.
ISO 27001 SOC 2 Type II PCI DSS GDPR EU Hosting ISO 27018
Send us your questionnaire or request the DPA and SOC 2 report. No procurement marathon, we respond fast.
Secure
Around the clock
- Monitoring and anomaly detection, 24/7
- Incident response with set playbooks and escalation
- Least-privilege access and mandatory phishing simulations
Protected
Encrypted and backed up
- AES-256 at rest, TLS 1.2+ in transit
- Daily and intraday backups, geographically separated
- Payments via Stripe (PCI DSS L1), we store no card data
Private
Your data, your control
- EU-hosted, production in Frankfurt, Germany
- AI stays in the EU, no data sent to US AI partners
- SSO, session controls and role-based access